Items where Author is "Zhang, Zhenyuan"

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Zhang, Zhenyuan and Li, Bin and Liu, Luning (2023) The impact of AI-based conversational agent on the firms’ operational performance: Empirical evidence from a call center. Applied Artificial Intelligence, 37 (1). ISSN 0883-9514

This list was generated on Fri Oct 3 01:20:47 2025 UTC.